CAREERS

Summary
The Construction Project Manager serves as a strategic driver, ensuring the successful execution of capital projects, tenant improvements, and property renovations. This forward-facing role demands a highly motivated, detail-oriented self-starter with exceptional communication, time management, and organizational skills. The ideal candidate will influence, collaborate, and negotiate with clients, contractors, internal teams, and vendors to manage construction projects from inception through completion.

The position requires extensive experience in all stages of the construction milestone timeline from pre-construction activities such as scope definition, estimating, bidding, budgeting, permitting, contract negotiation through site project management, reconciliation, and closeout.

Key Responsibilities

• Propose, present and manage value-add construction projects to clients, including tenant improvements, building enhancements, solar installations, and repositioning entire asset strategies.
• Engage with C-suite clients in a business development and sales capacity.
• Lead construction projects from planning through close-out.
• Define project scope, budgets, schedules, and select/manage contractors and vendors.
• Administer all project documentation: contracts, insurance certificates, bonds, lien releases, and permits.
• Manage all aspects of budgeting, billing, and contract reconciliation; evaluate change orders and align cost tracking with the project schedule.
• Maintain construction schedules; provide regular updates on timelines, progress, and budget status.
• Facilitate coordination among architects, engineers, designers, and subcontractors.
• Identify and resolve field issues to mitigate cost and schedule impacts.
• Utilize construction management software for scheduling, documentation, accounting, and reporting.
• Promote a culture rooted in safety, integrity, collaboration, and accountability.
• Ensure timely subcontractor payments and accurate documentation, including release tracking.
• Support closeout efforts including punch list coordination and final documentation.

Additional Responsibilities

• Oversee major capital and tenant improvement projects, including planning, budgeting, and execution.
• Manage property maintenance initiatives, such as roof replacements, parking lot/asphalt renovations, and mechanical system upgrades.
• Serve as a self-performing General Contractor on select tenant improvement projects ranging from $60K to $250K.
• Lead project management efforts for asset repositioning initiatives, including those outside the managed property portfolio.
• Build and maintain a portfolio of client business to drive new project opportunities and long-term relationships.

Qualifications

• Bachelor’s degree in Construction Management, Architecture, Engineering, or a related field strongly preferred.
• Minimum of 5 years of progressive experience in construction or project management.
• Proven track record in project development and business growth.
• Strong leadership and team collaboration skills with the ability to work independently.
• Excellent analytical and critical thinking skills with a solution-oriented mindset.
• Superior written and verbal communication skills.
• Demonstrated ability to build and maintain strong professional relationships.
• Comfortable working in a fast-paced environment with multiple priorities.

Additional Requirements

• Maintain a professional appearance and demeanor in accordance with company standards.
• Adhere to punctuality and attendance policies.
• Represent the company with professionalism when engaging with internal teams, external partners, and tenants.
• Proficient in Microsoft Office Suite and Adobe Acrobat; experience with commercial real estate platforms such as Yardi is a plus.
• Strong electronic document organization and prioritization skills.

Physical Demands

This role requires occasional physical activity, including climbing, bending, kneeling, and lifting items up to 25 pounds. Candidates must be able to perform roof inspections and possess manual dexterity, as well as auditory and visual capabilities necessary to follow instructions and perform detailed work.

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Position Title: Property Coordinator
Reports To: Real Estate Manager and Senior Real Estate Manager
FLSA Status: Non-Exempt, Full-Time, Temporary

Summary

Provide administrative support to the Senior Real Estate Manager and Property Teams in order to ensure the efficient operation of the property. Responsible for maintaining the day to day relationships with customer contacts and on-site team members.

Essential Duties & Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.

• Answer and direct all incoming phone calls and emails. Provide assistance when possible and route calls and emails to appropriate team members.
• Ensure property folders are kept organized and documents are filed in appropriate sub-folders.
• Prepare general correspondence and memos.
• Assist with Tenant lease compliance, at the direction of the Real Estate Manager or Senior REM. This includes HVAC issues, tenant bill- backs, gross sales reporting, etc.
• Prepare service agreements and work orders at the direction of Real Estate Manager.
• Prepare and follow up on RFP’s (requests for proposals) as directed by Manager or Senior.
• Communicate with tenants for scheduled maintenance as well as other tenant issues.
• Respond to maintenance requests and prepare work orders and/or purchase orders for service needs and ensure they are completed, tracked, and closed out to tenant’s satisfaction.
• Respond to maintenance requests and prepare work orders and/or purchase orders for service needs and ensure they are completed, tracked, and closed out to tenant’s satisfaction.
• Assist in coordinating move in/move out activities for tenants including updating records in Yardi, sending out Welcome Letters, Tenant Emergency contact sheets, and set up in CertFocus.
• Verify insurance requirements for tenants and vendors; compile and work with CertFocus to obtain necessary information. Advise Manager when requests have been exhausted and further action is necessary.
• Update and maintain property information, including tenant and vendor lists in Yardi, shared drive, Outlook distribution lists, and physical property files.
• Assist in the preparation of annual property operating budget, including setting up budget files, obtaining information from vendors for anticipated increases and/or recommended services.
• Assist in preparation of monthly/quarterly financial reports, Track deadlines to ensure reports are delivered timely.
• Prepare delinquency reports for Real Estate Manager/Senior Manager review and prepare delinquency notices, and Notices to Pay or Quit and 30-Day Notices as directed.
• Assist in preparation of CAM estimates and CAM reconciliations letters. Update corporate tracking sheets.
• Prepare and send bill-back Letters to tenants as instructed by Senior Real Estate Manager.
• Assist with new vendor set up including collecting w-9, compiling vendor set up the form, running OFAC report, and forwarding to that property’s AP representative, with a cc: to MJ CertFocus compliance administrator. Once a vendor number is assigned, ensure set up in CertFocus.
• Front desk coverage as required.
• Pursue continuing education with eLearning as directed by MJ standards.
• Other related tasks as requested.

Professional Qualifications

Education/Experience

• High school diploma or general education degree (GED); Bachelors degree preferred and/or at least one year of experience and/or training; or equivalent combination of education and experience. High-rise office tower experience a plus.
• Must be detailed oriented.
• Must be resourceful in order to obtain pertinent details and anticipate what is required to complete all facets of the job.
• Excellent references.
• Very strong computer skills required, including proficiency in Excel, Word, Outlook, and Adobe Acrobat.
• Experience with Yardi or other real estate management software preferred.
• 1 or 2 years of previous experience as a commercial property coordinator or assistant experience preferred.

Critical Skills & Attributes: To perform the job successfully, an individual should demonstrate the following competencies.
Computer Skills: Baseline proficiency including, but not limited to, Yardi, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Acrobat and other software deemed necessary by the Organization. Tested prior to hiring and expected to learn other position-related systems on the job.
Reasoning: Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. Makes recommendations supported by appropriate research and analysis.
Organizational Ability: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; Sets goals and objectives. Communicates changes and progress to supervisor(s); maintains an active awareness of and conformance with productivity standards and required deadlines; follows policies and procedures; demonstrates accuracy and thoroughness. Self-starter, requiring minimal oversight.
Communication: Ability to comprehend and interpret instructions and correspondence and ask clarifying questions to ensure understanding. Ability to write reports and correspondence. Ability to respond to common inquiries or complaints from prospective and current clients, coworkers and/or supervisor(s). Ability to effectively present information to external groups, internal department, and/or large groups of employees.
Professionalism: Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Excellent customer service skills required.
Collaboration: Exhibits objectivity and openness to others’ views; gives and welcomes feedback; puts the success of team above own interests; able to build morale and group commitments to goals and objectives.

Additional Information

The work environment and physical demands described herein are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
Work Environment & Physical Demands: The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, use hands or fingers to handle or feel, talk, and hear, and occasionally required to stand, walk, and reach with hands and arms, and lift, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Performance Standards:

• Must maintain a professional appearance in accordance with company policy.
• Adhere to company policy regarding regular and punctual attendance.
• Must exhibit a high level of professional etiquette while interacting with employees, team members, outside professionals, and tenants.
• Complete duties accurately.
• Execute all duties to completion according to departmental guidelines and within designated timelines.
• Must be capable of setting priorities, multi-tasking, and working under pressure.
• Show ability to analyze work accurately and effectively.
• Meets attendance and punctuality guidelines. Takes responsibility for own actions.
• Completes professional development training and assessment as required.

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Position Title: Senior Portfolio Manager
Reports To: Principal(s), Vice President of Operations
FLSA Status: Exempt, Full-Time

Summary

Performs client relationship management and provides real estate advice, lease renewal negotiations, construction management and hourly billing of special projects for work which exceeds management contract scope. Interfaces with and supervises Real Estate Managers and Property Assistants in their day to day management of properties to ensure deadlines and commitments are met; and reviews budgets, monthly reports, and other data prior to client submittal.

Essential Duties & Responsibilities

OPERATIONS:

• Ultimately responsible for successful management and operation of the portfolio.
• Insure smooth transition for all new management contracts on your portfolio.
• Assist in pricing and pitching of new management accounts for your portfolio.
• Oversee amendments to management contracts on their portfolio.
• Responsible for knowing, understanding and implementing the terms and requirements of each management contract (and the underlying job cost) under their supervision.
• Oversight of day to day operations, vendors and maintenance of assigned portfolio of properties
• Lease renewal negotiations and documentation preparation.
• Client communication as required to ensure high satisfaction level.
• Build and maintains client relationships, including sales presentations and client relationship manager roles.
• Review and approves hourly time allocations for team and ensures portfolio meets budget.
• Ensure team members are functioning efficiently and performing duties as required. Address performance issues (good or bad) in a timely manner.
• Perform timely reviews on team members.
• Provide guidance, mentoring and training to team members.
• Meet quarterly with Principal(s) to present portfolio achievements and future goals.
• Oversee contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client.
• Proactively conduct periodic property inspections and carry out all appropriate actions, including but not limited to, taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready.
• Work with Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adherence to building rules, regulations and specifications. Oversee all Capital and Major Repair projects. In the absence of a Project Manager, will be required to oversee the capital projects and tenant construction.
• Develop and maintain positive relationships with tenant and vendor contacts.
• Develop written communications to tenants for lease compliance and rent collection. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements.
• Ensure maintenance requests are completed to the tenant’s (or client’s)satisfaction.
• Ensure customer moves are coordinated by management team.
• Ensure team’s deadlines are met, i.e. budget, reporting, CAM etc.
• Oversee tenant insurance compliance and assists when necessary.
• Ensure MJ procedures are followed by team members.
• Respond to property after hour calls and emergencies, 24 hours per day, 7 days per week. If unavailable to respond, make prior arrangements to have calls responded by another team member.
• Bill all SP/CMF/LC for properties.
• Make recommendations to Principal(s)/VP Operations regarding property issues.

FINANCIALS:

• Review of annual operating and capital budgets as prepared by Real Estate Managers in accordance to the budget guidelines. Work with clients for final approval.
• Review and approve tenant operating expense estimates and reconciliations as prepared by Real Estate Manager and Accounting. Work with clients for final approval.
• Ensure portfolio’s budget and projects are met and property goals are obtained.Ensure all projects are completed on time and within budget.
• Review of required financial reports, including accruals, reclasses, management narrative, budget variance and other reports as prepared by Real Estate Manager and Accounting and as required for client.
• Review and approve invoices daily to allow for efficient weekly check runs for each property.
• Weekly updates of the commission sheet.
• Ensure all rent and miscellaneous charges are collected timely.
• Review major delinquencies, participate in resolution, if necessary, and communication regarding such to client.

OTHER:

• Exhibit the highest degree of professionalism in all aspects when interfacing with tenants, clients, and service providers. Display integrity, loyalty, confidentiality,and professionalism always with co-workers and clients as well as adhere to the company’s highest standards of ethics and dress code.
• Complete all deliverables for VP/Principal’s review as required.
• Directly supervise 1 or more employees, with the oversight of additional lowerlevel subordinates. Actual number of employees can fluctuate at company’s discretion.
• Assist with mentoring Property team members
  •Other duties as assigned

Education/Experience:

• Minimum of ten (10) years real estate management experience
• California Real Estate License (salesperson or Broker) in good standing
• College degree preferred
• Project Management experience a plus
• RPA and/or CPM designation or coursework and candidacy preferred.
• Excellent interpersonal skills and the ability to supervise 1 or more employees
• A problem-solving mindset and ability to troubleshoot
• Excellent customer service and communication skills

Computer Skills:
To perform this job successfully, an individual should have knowledge of Yardi or similar accounting/management programs; Outlook, Word Processing software; Spreadsheet software; and Internet software.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

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Position Title: Senior Real Estate Manager (On-Site)
Reports To: Vice President
FLSA Status: Exempt, Full-Time

Summary

Oversee the day-to-day operations of the assigned portfolio. Senior Real Estate
Managers have contact with tenants and private contractors serving the property and with certain property owners. Key areas of responsibility include property budgeting, customer relations, property operations, construction, lease and contract administration and financial management, review, and analysis.

Essential Duties & Responsibilities

OPERATIONS:

• Manage day-to-day operations, vendors, and maintenance of assigned
  properties.
• As a primary tenant contact – enforce leases and ensure tenants’ service
  requests are responded quickly and efficiently.
• Oversee contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client. Handle any service issues and ensure that service meets quality standards.
• Prepare for and lead weekly client meetings, providing detailed meeting notes which serve as the agenda for each property with updates on ongoing property and tenant matters; distribute meeting materials to the client by close of business the day prior to each meeting.
• Regularly and proactively conduct property inspections as required by the
  Management Agreement as requested by VP/Senior Portfolio Manager, and ensure all appropriate actions are completed, including taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready.
• Responsible for knowing and understanding the terms and requirements of each management contract and the underlying job cost under their supervision.
• Coordinate with property leasing brokers regarding upcoming vacancies,
  showings, etc.
• As applicable – Work with owner and/or assigned project manager on oversight of property and tenant construction projects. Ensure contracted projects & adherence to building rules, regulations and specifications. Oversee all Building Capital and Major Repair projects. If no project manager is available, manage the major property and construction projects.
• Develop written communications to tenants for lease compliance and rent collection. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements.
• Respond to maintenance requests and prepare work orders and/or purchase
  orders for service needs and ensure they are completed, tracked, and closed out
  for full satisfaction.
• Ensure (tenant) customer move are coordinated, including scheduling a meet
  and greet, access, signage and other elements. Ensure all move out and
  restoration requirements are enforced.
• Responding to property after hour urgent calls and emergencies, 24 hours per day, 7 days per week and make advance arrangements with supervisor if not available for after-hours calls due to vacation or illness.
• Make recommendations to VP/Senior Portfolio Manager and owner/client regarding property issues

FINANCIALS:

• Preparation of annual operating and capital budgets in accordance to the budget guidelines.
• Review and approve tenant operating expense estimates and reconciliations.
• Review and verify all budgeted expenses. Ensure all projects are completed on time and within budget.
• Completion of monthly/quarterly financial reports, including reviewing accruals, need for reclasses, management narrative, budget variance report, and other reports as required for VP/Senior Portfolio Manager approval.
• Prepare and present client’s custom monthly excel reports by required deadlines.
  • Deposit Tracker – Reports on dates that tenant paid rent and
    recommendations regarding late fees for any tenants paying after the 1st as well as collection efforts on any tenants with outstanding balances after the 5th.
  • Rent Roll and Lease Projections – Updates with any lease renewals, new tenants, and rent or CAM increase; add comments about renewals, upcoming extensions, etc; adds rent value for future years.
  • Monthly Reforecast Report – Actual Income & Expenses to date with the Budgeted Income & Expenses for remainder of the year.
• Daily review and approve coding on invoices for each property per correct GL code.
• Periodically review each property’s GL to ensure all invoices have been paid and properly coded, and that tenant’s bill backs are being collected.
• Ensure that all rent and miscellaneous charges are collected in a timely manner.
• Make delinquency calls and follow MC delinquency procedures if not received in a timely manner.
• Submit capital costs, leasing commissions, TI allowances, etc. for reimbursement from Lender impounds, if applicable.

OTHER:

• Employees are required to conduct themselves with the highest level of
  professionalism in all interactions with tenants, clients, service providers, and colleagues.
• All conduct must reflect Meissner’s Core Values of Integrity, Excellence,
  Personal Growth, and Teamwork, including adherence to ethical standards, confidentiality obligations, loyalty to the organization, and established professional dress and appearance guidelines.
• Complete all daily, monthly, and annual deliverables for VP/Senior Portfolio Manager’s review as required.
• Supervising one or more employees and other onsite third-party staffing. The actual number of employees can fluctuate at the company’s discretion.
• Other duties as assigned.

On-Site Office: This is an onsite position and requires the manager to work from the onsite office during established business hours (currently 9:00 a.m. – 5:00 p.m.), unless prior approval is obtained from the supervisor. Exceptions may include KMC property inspections, meetings at the MCRES corporate office, and other pre-approved business-related obligations.

Teamwork – Internal Department Support: Builds and maintains ongoing internal relationships; willingly assist other team members and focusing on team goals to help the company achieve its overall goals.

Education/Experience:

• Minimum of ten (10) years real estate management experience
• California Real Estate License (salesperson or Broker) in good standing
• College degree preferred
• Project Management experience a plus
• RPA and/or CPM designation or coursework and candidacy preferred
• Excellent interpersonal skills and the ability to supervise 1 or more employees
• A problem-solving mindset and ability to troubleshoot
• Excellent customer service and communication skills

Computer Skills:
To perform this job successfully, an individual should have knowledge of MRI, Yardi or similar accounting/management programs; Outlook, Word Processing software; Spreadsheet software; and Internet software.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

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