Case Study: Riding the Wave of Energy Management Systems

Property Name:                               Champions of the West Plaza

Property Location:                          12250 El Camino Real, San Diego, CA 92130

Property Description:                    Office, totaling 75,000 square feet

The owner of Champions of the West Plaza, a Class-A office building located in the highly sought-after submarket of Del Mar Heights, understands that buildings with a low Energy Star rating can drive away both tenants and potential investors. That’s why the property is equipped with an Energy Management System (EMS). An EMS is a suite of computerized tools that assist in the monitoring, controlling, and optimization of the performance of generation and transmission systems.

Client Requirements

When Meissner Jacquét Commercial Real Estate Services took over the property management services for Champions of the West Plaza in 2004, the building was ahead of its time, and its peers, with its Energy Management System (EMS). Ownership contracted with Meissner Jacquét and enlisted the building’s EMS into their oversight – with the ultimate goals of reducing energy consumption, improving the utilization of the system, increasing reliability, predicting electrical system performance, and optimizing energy usage to reduce costs.

Process

With the building’s EMS real-time data, the system’s applications are able to make system changes to maintain the power distribution systems and achieve scheduled values. In addition to providing the day-to-day property management services, Meissner Jacquét also oversees Genea, a supplier that provides cloud-based software and services for property managers, tenants, owners, and building engineers to manage tenant-related services including after-hours HVAC and lights, automated submeter reading and billing, building apps, and web portals.

Result

With the efficiencies found through Champion of the West Plaza’s EMS and Genea’s tools, the building is able to respond to customized tenant requests for after-hours HVAC and interior / exterior lighting demands. Ultimately, both ownership and tenants benefit from the EMS – ownership reduces its overall energy costs and tenants reduce their overall energy consumption. Meissner Jacquet is pleased to have the ability to continue to provide professional commercial property management services to the ownership and tenants of Champions of the West Plaza.

Sources:

Meissner Jacquét Commercial Real Estate Services

Do Green Buildings Receive More Rent?

Focusing on the effects of sustainability on commercial real estate, IRR San Diego reviewed leasing information to determine if green buildings, specifically LEED-certified or Energy Star, command a significantly greater rent than non-green buildings, i.e., those buildings without these certifications. Though it is difficult to quantify the impact on value for these types of properties due to limited data, the research focuses on asking rents for green buildings.

The U.S. Environmental Protection Agency provides the following definition for Green Building:

The practice of creating structures and using processes that are environmentally responsible and resource-efficient throughout a building’s life-cycle from siting to design, construction, operation, maintenance, renovation, and deconstruction. This practice expands and complements the classical building design concerns of economy, utility, durability, and comfort. Green building is also known as sustainable or high-performance building.

A green building generally has these six elements:

  • Site
  • Water efficiency
  • Energy efficiency
  • Indoor air quality
  • Materials
  • Operations and maintenance

Given the limited data, the findings were based on CoStar’s lease listings for existing, Class A office, specifically labeled with a LEED certification or Energy Star ration that were:

  • Built after 2000
  • Located in the city of San Diego, between approximately Highway 56 and Interstate 8
  • Over 50,000 square feet in size

The following table summarizes the results:

Green Building Non-Green Building % Difference
No. of Buildings 13 14
Rent Range/SF/Yr $31.20 – $51.00 $21.00 – $51.00
Average Rent/SF/Yr $41.35 $40.14 3%
Yr. Built 2001 – 2008 2000 – 2008

 

Based on a review of this data, there is a minimal difference in rent between green buildings and non-green buildings – while the lower rent range for non-green buildings is less than green buildings, there is only a 3% difference from the average rent.

In terms of ownership of a green building, factors that influence the value include the actual return the investor achieves, as well as energy efficiency.

While the limited study does not show a significant rental impact for a property having LEED Certification or an Energy Star rating, it does not mean that this type of value is not recognized in the marketplace by investors and tenants. Overall, an analysis of both income and expenses for a property is necessary in determining of value of going green.

Sources:

IRR – San Diego

 

Green is the Color of the Transportation Future

The latest mile marker on California’s road toward a clean air future came in the form of legislation encouraging the growth of the electric vehicle market.

Last year, Gov. Jerry Brown signed Assembly Bill 2565 – codified in California Civil Code Sections 1947.6 and 1952.7 – setting the stage for the continued development of electric vehicle infrastructure by permitting the addition of electric vehicle charging stations in commercial properties. California already accounts for 40 percent of all electric vehicles sold in the nation, so the impact of AB 2565 will reach across the state and across industries. Moreover, Brown wants California to put 1.5 million electric vehicles on the road by 2025.

With the rapid increase in the number of electric vehicles in the state and mounting pressure for commercial enterprises to be green, AB 2565 creates important new territory for commercial landlords – and their attorneys.

The law notably voids and makes unenforceable any provision in a lease for commercial property that prohibits or unreasonably restricts the installation of an electric vehicle charging station. It also provides a framework of rules governing the rights of tenants to install a charging station and their obligations regarding the operation, maintenance and removal of a charging station.

While there are some nuanced differences between Sections 1947.6 and 1952.7 regarding their specific applicability to commercial and residential real estate leases, there are relevant provisions of both statutes that may impact commercial properties such as office, retail, multifamily and industrial buildings. As a result, both commercial landlords and tenants should carefully consider the key provisions of the law early in the lease negotiation process:

Prohibitions to Charging Stations

Most importantly, any provision in a commercial lease signed, renewed or extended on or after Jan. 1, 2015, that either prohibits or unreasonably restricts the installation or use of a charging station is unenforceable. This prohibition does not apply to commercial properties with less than 50 parking spaces or which already have existing charging stations for tenant use at a ratio of 2 charging stations per 100 parking spaces.

Landlord Delay

Landlords may not willfully avoid or delay a tenant request for the installation of a charging station. In fact, landlords must approve a tenant’s written request to install a charging station so long as it complies with the Civil Code and the landlord’s reasonable procedures governing the making alterations to the property.

Locating the Charging Station

If the lease does not provide a tenant with a reserved parking space, and if the circumstances surrounding the installation of a charging station effectively provide the tenant with a reserved parking space, then the landlord may charge a reasonable monthly rent for that reserved space. But if an additional parking space is not available, then landlords are not obligated to provide a designated parking space to accommodate the installation of a charging station. Finally, a tenant does not have the right to install a charging station in more parking spaces than are allocated to the tenant under its lease.

Costs of the Charging Station

The tenant is responsible for all of the costs related to the design, installation, operation, maintenance and removal of a charging station (including reimbursing the landlord for the reasonable costs incurred by landlord in connection with the installation of the charging station, such as the cost of permits or supervision). These costs also include the obligation to pay the related electrical usage as additional rent.

Written Agreement

AB 2565 contemplates that the landlord and tenant will enter into a written agreement (presumably by way of an amendment with respect to leases in effect prior to the effective date of the statute) that incorporates, among other things, (a) the terms and conditions regarding the installation, operation, maintenance and removal of a charging station, (b) the tenant’s obligation to pay the costs associated with the installation, operation, maintenance and removal of a charging station, and (c) representation by the tenant that it is in compliance with applicable government requirements.

As landlords face a surge in tenant requests to install electric vehicle charging stations on their properties, alternative provisions must be incorporated into all legal forms regarding the charging stations. Such provisions and related agreements should be drafted in consultation with the landlord’s design, development, property management, and legal teams.

Plug-in vehicle sales currently represent about 3% of personal vehicle sales in California.

Electric cars and the infrastructure to support them are an important part of our transportation future. In fact, plug-in vehicle sales in California passed the 100,000 mark earlier this year, and currently represent about 3 percent of personal vehicle sales in the state.

With electric vehicle sales soaring, the National Renewable Energy Laboratory estimates that up to 1.2 million residential and workplace charging stations will be needed statewide by 2020. As the drive toward electric vehicles continues, attorneys – as well as tenants, landlords, property managers, and developers – need to stay abreast of the nuances and implications of this important new legislation.

Sources:

CGS3-logo

Sean W. Southard & Van Nguyen, CGS3

 

Sean W. Southard is a partner and Van Nguyen is an attorney with San Diego-based Crosbie Gliner Schiffman Southard & Swanson LLP – aka CGS3 – a law firm specializing in commercial real estate law.

How Commercial Property Operators Can Attract & Retain the Best Tenants

MJ_Better_Tenants for CRE (3)

Thinking About Leasing Office Space in 2015? Start Preparing Now.

Setting out to lease available space can be daunting when you start thinking about the many different steps to take, stakeholders to please, and options to examine.

The most critical step is to hire the right commercial real estate leasing agent. An experienced leasing agent will help you market your space effectively, interview and secure the best tenants, investigate competitive lease rates (with the best terms) and let you know what you can expect – and should accept.

Commercial real estate landlords and owners can get a head start on both hiring the best leasing agent and outlining the transaction and marketing plan by first answering key questions below.

What do you expect from the transaction?

Determine what your primary and secondary goals are in the business agreement. While additional revenue and shared overhead expenses are two benefits of leasing space, there are other issues to examine. Including, the type of lease agreement that will work best for your expected return – NNN Lease, Modified Gross, or Full Service Commercial Lease – should be discussed with your leasing agent early, and often. For example, it could be that you are simply looking to repurpose unused space on a temporary basis, which will be a key factor in the lease agreement. However, if you are aiming for a longer term tenancy, you must decide how much space to lease, what share of the structure’s overall expenses the tenant will pay, how a new tenant will affect your overall tenant mix and the building as a whole, and what accommodations must be made to achieve a harmonious deal.

What are you willing to offer?

To attract great tenants, in addition to the building’s basic features, you may have to sweeten the pot. Think about offering shared resources such as a receptionist, use of common areas, access to eating areas, workout facilities, and internet. These types of offerings will appeal to start-ups in particular. You may also want to consider supplying existing space furnishings or tenant improvements.

Who is your ideal tenant?

With the help of your leasing agent, compile a tenant profile of the company type and culture you think would be your best tenant. If your plan is to only lease temporarily, consider non-profit organizations who may be putting on a major event in your area. Or maybe a company that is planning to move into the area and needs a temporary setup and hiring location. If your goal is a long-term tenant, startup companies should be on your list. They often have VC money available and the energy they will bring to the space may benefit other tenants and your organization.

What does the tenant expect from your space?

This question is probably the hardest one to answer, yet the one that will make all the difference in the end. You and your leasing agent should be prepared to answer all of the prospective tenant’s questions regarding the space. Ultimately, they will be looking for the right balance of affordability and conveniences.

Chances are the following items will be on their shortlist:

The location – (and all criteria that falls under that specification) includes knowledge of public transportation availability, distance from the closest airport(s), traffic patterns, submarket reputation, crime rate, and local amenities. It’s also important to inform potential tenants about any planned expansions, not just affecting their space or overall building, but any new construction in the surrounding submarkets.

Exact space specifications – These include the layout and measurements of all office space, restrooms, windows, and common areas. Spell out the details from the beginning to avoid any future misconceptions. Inform the prospective tenant of what they can change and what they cannot, and whether there may be a possibility for them to have access to more of your building’s space if needed.

The building itself – The age (and in some cases the style) of the building will be a factor, as will the need for the space to meet current building codes and regulations. Sustainability is important to most tenants. If your building is green, many potential tenants will consider this a plus. In addition, general maintenance excellence will be expected, along with high-speed internet connection, newer, well-maintained building systems, and well-maintained grounds.

Security All tenants will want to know what security systems and measures you have in place and of any planned security improvements.

Parking – Knowing that there is adequate parking space for the tenant’s employees and visitors will be one of the first questions your prospective tenant will ask. If you do not have parking space available you will need to provide information regarding nearby available parking lots and any costs. Any employees that may bike to work will also need to be accommodated.

Meissner Jacquet Commercial Real Estate Services is acutely aware of tenant requirements and the effect of a thriving tenant mix on the profitability of commercial space. Tim Meissner, a Principal at the firm, stresses that “engaging a knowledgeable leasing agent who will enact your business and marketing plans should be your top priority.” The bottom line is that if you are thinking of leasing space, make your plan solid and prepare early!

Sources:
42Floors
Justia.com
Wisebar.org
Meissner Jacquet Commercial Real Estate Services

San Diego County 12-Month Forecast – Office, Retail & Industrial Markets

Based on research compiled by Integra Realty Resources – San Diego, commercial real estate market conditions are expected to improve across all property types in San Diego County.  The following charts detail current rental and vacancy rates for office, retail and industrial property types in San Diego in comparison with the rest of the region and the United States. Following these current snapshots is a 12-month forecast of the change in market rent, the amount of square feet absorbed, the amount of construction completed, and the estimated allowance for tenant improvements.

Office

From a rental standpoint, the San Diego office market is generally in line with the rest of the region. The Class A suburban office market is posting significantly higher rental rates and lower vacancy rates than the regional and national data, in part due to increasing demand in the UTC and Del Mar Heights submarkets.

Screen Shot 2015-07-21 at 10.57.56 AM

Overall, rental rates are expected to increase between 4% and 5% (depending on property type) over the next 12 months.

Screen Shot 2015-07-21 at 11.00.14 AM

Retail

Most of the San Diego retail data is in line with the regional and national figures, but the notable trend is regional mall vacancy in San Diego, which currently stands at less than 1%. However, this figure may change when Westfield UTC completes its 750,000 square foot expansion but nevertheless San Diego’s regional malls continue to outperform the other market regions.

Screen Shot 2015-07-21 at 11.01.41 AM

Rental rates are expected to increase at modest rates of 2% to 3% over the next 12 months.

Screen Shot 2015-07-21 at 11.03.17 AM

Industrial

The notable trend for San Diego industrial space is the low vacancy rate for Class A industrial properties, which is expected due to limited product currently available and limited product expected to be delivered.

Screen Shot 2015-07-21 at 11.05.26 AM

Market rent is expected to grow at a rate of approximately 4% for this space and flex space.

Screen Shot 2015-07-21 at 11.05.43 AM

Sources:

IRR – San Diego

IRR logo sml New

Case Study – Successfully Navigating a Seismic Retrofit

Property Name: National Distribution Center

Property Location: 1022 W. Bay Marina Dr. National City, CA 91950

Property Description: Industrial, totaling 335,000 square feet

Meissner Jacquét Commercial Real Estate Services, headquartered in San Diego, CA, provides commercial real estate construction coordination services to all property types, including office, retail, industrial, and commercial property owner associations, throughout Southern California.

Recently one of Meissner Jacquét’s Senior Commercial Property Managers worked with the ownership and a large tenant at National Distribution Center in completing a complex seismic retrofit of 250,000 square feet and a 33,000 square-foot tenant improvement project.  Seismic retrofitting is the modification of existing structures to make them more resistant to seismic activity, ground motion, or soil failure due to earthquakes. 

Client Requirements

The U.S. General Services Administration (GSA), a major tenant at National Distribution Center, was planning a large tenant improvement, including structural improvements, in their 33,000 square foot space and discovered during the permitting stage that per lease terms they were required to ensure that the space was seismically retrofitted according to the City and State specifications prior to initiating the tenant improvement. 

Process

Meissner Jacquét provided construction management oversight by successfully navigating the almost year-long, complex seismic retrofit/tenant improvement / structural improvement projects.  In addition to coordinating and providing valuable direction to the project’s key players, including the designer – HTK Structural Engineers, structural & seismic engineer – A. B. Court & Associates, contractor – Harvey, Inc., ownership – Port of San Diego, tenant – GSA, and city – National City, Meissner Jacquét succeeded in reducing the total project cost of the seismic retrofit by enacting value-engineering methodology into the retrofit strategies and techniques.  Thereby increasing the function and reducing the cost while ensuring retrofit performance objectives were met, such as increasing strength, increasing deformability, and reducing deformation demands.  As well as lowering ownership’s cost, the completion of the seismic retrofit and the subsequent tenant improvement / structural improvements, enabled ownership to lease additional space with a long-term tenant and benefitted the other tenants by affording them with a seismically retrofitted building, at essentially no cost and little interruption.     

Result

By examining the project as a whole and enacting value engineering, Meissner Jacquét completed the seismic retrofit project at half of the original proposed cost, completed the tenant improvement / structural improvement project, and leased additional space to a long-term tenant, all while staying within the proposed timeline.

Sources:

Meissner Jacquét Commercial Real Estate Services

commercial property management, commercial property management companies

Case Study – Commercial Property Owners Association Management

Meissner Jacquét Commercial Real Estate Services provides professional commercial property owners association management to over 25 associations, representing over 1,300 acres, throughout San Diego, Los Angeles, Orange, Riverside, and Imperial Counties. Below are Case Studies outlining currently managed commercial property owner associations including, San Diego Spectrum, Bressi Ranch, and TR Office & Retail.

commercial property management, commercial property management companies

Case Study 1

Property Name: San Diego Spectrum Owners Association

Property Location: 8695 Spectrum Center Court, San Diego, CA 92123

Property Description: Commercial Owners Association with 32 Owners and 188 Acres

San Diego Spectrum Owners Association consists of over 30 owners and spans 188 acres.  The former General Dynamics site is located in a prime commercial location at 8695 Spectrum Center Court in San Diego, CA.  The Association is a high profile property, containing diverse property types including retail, light industrial, manufacturing, office space, and residential.  Meissner Jacquét has managed the Association since its inception in 2000 and continues to manage the Association today.

Case Study 2

Property Name: Bressi Ranch Association

Property Location: Southeast corner of Palomar Airport Road. & El Camino Real, Carlsbad, CA

Property Description: Commercial Owners Association with 40 Owners and 129 Acres

Bressi Ranch Commercial Association is part of a Master Association that contains retail, residential, recreational facilities, light manufacturing, research and development uses, parks, trails, and corporate office space.  This development is one of Carlsbad’s largest Planned Developments, consisting of 585.1 acres, of which Bressi Ranch Association consists of planed industrial on 129 acres.  The planned industrial areas comprise a part of the central industrial core of the City of Carlsbad and are bordered by regional arterials, which are located in close proximity to Palomar Airport and lie within the McClellan-Palomar Airport Influence Area.  Meissner Jacquét worked closely with Bressi Ranch Association to assist in the creation of their CC&R’s, By Laws and preliminary budget prior to their incorporation.  Meissner Jacquét has managed the Association since its inception in 2004 and continues to manage the Association today.

Case Study 3

Property Name: TR Office & Retail Association

Property Location: 406 9th Avenue, San Diego, CA

Property Description: Commercial Owners Association with 30 Owners and 1 Acre

TR Office and Retail Owners Association consists of 1 acre, equating to approximately 27,000 square feet, of urban / industrial office suites built above the historic TR Produce warehouse directly across from PETCO Park in Downtown San Diego, CA. The building also includes 19,000 square feet of ground floor restaurant and retail space.

Meissner Jacquét was retained early on as the Association Manager to work closely with the then developer Cruzan Monroe to develop the governing documents, assist in new buyer issues, and prepare preliminary budgets.  Meissner Jacquét has managed the Association since its inception in 2006 and continues to manage the Association today, ensuring that the project is maintained in a first class manner.

Client Requirements

Upon takeover of management of a commercial property owners association, the most important functions of management are to create a long-term stable environment for the owners of the association to conduct their business and to act as community ambassadors for the association.

Process

Meissner Jacquét’s key areas of focus for management of commercial property owners associations include:

Initial Review of Governing Documents

  • CC&R’s and By Laws
  • Articles of Incorporation
  • Historical Board of Directors Meeting Minutes
  • Prior Annual Reports

Communication with Board

  • Provide a leadership role in conducting Board Meetings
  • Establish financial goals and parameters to accurately budget operating expenses
  • Timely response to and completion of requests
  • On time and accurate reporting

Accounting

  • Review current accounting and establish baseline data
  • Establish a billing schedule for dues
  • Resolve pre-existing accounting issues
  • Bring all dues current

Vendor Contract Services

  • Retain professional vendors for cost-effective maintenance and property services
  • All vendor work monitored closely – in some instances services can be modified, consolidated, performed by a more cost-effective provider, or possibly eliminated.
  • Annual contract review and re-bid to ensure maximum cost savings
  • Maintain all Association insurance policies

Result

Meissner Jacquét considers each property owner within an association our client. Therefore, resolving their problems, answering their questions and offering constructive operating solutions are critical aspects in our management goals. This philosophy is intended to project professionalism on the part of the Board of Directors and management, and foster a positive working relationship between property owners, the Board, and management.

Sources:

Meissner Jacquét Commercial Real Estate Services

retail property management, office property management

San Diego County Mid-Year Review – Office, Retail & Industrial Markets

Office

Since the end of the recession, Class A office continues to experience decreasing vacancy rates at a rate faster than Class B space. The submarkets with the lowest vacancy rates include UTC and Del Mar Heights (where speculative development is taking place), as well as Sorrento Mesa (where the biotech industry continues to thrive).

A notable trend in the marketplace is that rents are increasing significantly. Leases that were signed at the bottom of the market are now expiring, leading to increases to market, which is consequently driving up rents and property values.

Another notable trend in the San Diego office market is the redevelopment of older office buildings (and functionally obsolete industrial buildings) into high-tech office space. With tenant improvements at about $50 per square foot, landlords are able to achieve rents about $0.50 per square foot higher than traditional office space. There has not been much speculative office construction in San Diego but the buildings that are being developed have asking rents of at least $4.00 per square foot per month.

As we continue into the second half of 2015 much of new leasing and sale activity is projected to occur in the I-15 Corridor. According to market research and data from JLL, over 750,000 square feet of office space has been signed or are in negotiations. An additional 600,000 square feet has been purchased by owner-users. Factors such as larger space, lower rents, and employment base will continue to drive activity in this market.

Overall, the San Diego office market continues to improve, and is expected to do so over the next 12 to 36 months.

Industrial

Despite increasing rental rates and very low vacancy rates, market participants are still cautious regarding the San Diego industrial market. San Diego industrial prices have yet to return to pre-recession levels, and there is not enough demand to spark speculative development in the near future like other property types. This is partially due to the fact that land itself is expensive in San Diego, which requires high rents to justify development.

That said market conditions are expected to remain positive as the continual decrease in supply drives lease rates upward. The Otay Mesa submarket is expected enjoy the benefits of the continuing recovery. With available land to develop, increasing demand with U.S./Mexico operations (maquilladoras), and the opening of another border crossing, this submarket will continue to be desirable as the barrier to entry is lower than other northern or central San Diego submarkets (where rents and values are higher).

Challenges that the industrial market face include corporate relocations that cause additional inventory to come online, manufacturers moving operations to Tijuana as infrastructure improves, repositioning of industrial buildings for high-tech office use as that particular industry continues to boom in San Diego, and satisfying tenant needs as older buildings need substantial upgrades to appeal to tenants requiring ESFR sprinklers and heavy power or gas lines.

Nevertheless, as the overall economy and infrastructure improves so too will the San Diego industrial market in the near future.

Retail

Compared to the rest of the country, the San Diego retail market is one of the strongest with low vacancy rates and strong fundamentals. There has not been much change in either rental rates or vacancy rates, indicating stable market conditions. However, this is forecasted to change based on interviews with market participants and IRR’s market research.

It is estimated that 2.6 million square feet of retail space will added to the market over the next two years. This includes projects like One Paseo (a proposed, controversial mixed-use project that may have 250,000 square feet of retail space) and Westfield at UTC (an existing mall slated to add 750,000 square feet).

Since the great recession, the San Diego market took five years to recover the 1.2 million square feet of negative retail absorption. Since then, the market is experiencing its highest positive absorption in eight years. Increasing demand coupled with low construction should continue to keep vacancy rates relatively low.

From a rental standpoint, community retail centers experienced the largest increase over the last six months, while regional mall and neighborhood retail centers experienced relatively stable conditions. Desirable submarkets such as La Jolla and the Gaslamp Quarter in Downtown San Diego will continue to attract tenants and command significantly high rental rates ($5.50 to $7.50 per square foot, NNN).

Overall, the outlook for the San Diego retail market is positive. Conditions are the best they have been in the last six years, and it is projected that conditions will continue to improve over the next 12 to 36 months.

Sources:

IRR-logoIRR – San Diego

JLL

commercial real estate property management

How Well Will Your Business or Commercial Property Weather A Disaster?

Disasters are inevitable. They come on suddenly, in a variety of forms, and cause significant damage – earthquakes, floods, fires, power outages, broken pipes – and can be man-made or natural. So how can you prepare your building, your tenants, your staff, and your stakeholders for the unknown?

Calculate Risk

Your first step should be to calculate the financial risk across the entire business and prioritize your business continuity plan accordingly.

Your plan should start by first addressing the most critical components that will need to get up and running after a catastrophic event. It’s likely that communications will top that list, but what comes next may be unique to your business and building. The list must also factor in outside invested organizations and the surrounding community public service entities.

Business Crisis Management Checklist

What does a basic business crisis management checklist consist of?

Keep it Uncomplicated

  • Documentation is key and should include standards, policies, flowcharts, equipment, manuals, and crisis management trees per location or business unit.
  • Take a principles-based approach by using outlines
    • Identify and define a range of emergencies and how to respond to each
  • Align the plan with the culture of your organization
    • Keep in mind that some individuals respond to written material, while others favor verbal or hands-on demonstrations and incorporate all of these styles into your plan

Supply Chain

  • Define and identify the critical suppliers to your business and the possible problems they may have in servicing your organization.
    • What would be the impact if they could not supply you with the goods and services you need to keep your business operating?
    • Where else can you obtain what you need to effectively operate?
    • How can you make sure you will have access to the specialized machinery or facilities essential to run your business (off-site storage, systems redundancy, emergency services, etc.)?
    • Do you have systems in place to ensure that suppliers get paid no matter what?
    • What is the continuity of supplies from utility service providers (fuel, gas, electricity, water)?

Contingency Plan

  • Identify the key components of your organization that are crucial to keep it running.
    • What components can be halted, relocated or delayed?
    • What data is most critical to the business and how can you protect it?
    • What back-up arrangements do you have in place for your most critical resources (IT systems, communication systems, contractors, power supply etc.)?
    • Do your employees have the ability to work remotely if necessary?
    • Who have you identified as your key staff who will keep the most critical elements of the business going?

Crisis Team Design

  • Find a champion (Executive Level Leadership or Management Team) to help reinforce business continuity planning across the organization.
  • Appoint an emergency team and assign roles and responsibilities.
    • The team should meet on a regular basis – not just during an emergency.
    • Together they should determine:
      • Clear cut recovery operations within defined timeframes and processes.
      • Assessment of the condition of the staff, the building, any product and/or service, and how quickly the organization can resume operations.

Communication

  • Identify the stakeholders in your organization and how you can work with them to support each other in times of crisis.
    • These can include key clients, employees, the property management firm, vendors, insurance providers, community organizations, and industry/business associations.
  • Consider involving the news media when the event involves potential threat to surrounding areas or physicals injuries – Appoint and train a company spokesperson who understands how to work with the media.
  • Determine a method of contact and communication on and off site

Training

  • Train staff in basic emergency preparedness and schedule regular training exercises
  • Run practice scenarios
  • Develop debriefs after incidents (real or simulated)
  • Become actively involved  in community response groups

Insurance

  • Check your insurance coverage to ensure that business interruption and supply chain disruption are covered
  • Make sure your data is also insured

Building Crisis Management Checklist

 

Preventative Maintenance

  • Have specialized professionals perform building inspections on a regular basis, including review of such systems as:
    • Roofs
    • Walkways
    • Parking lots and structures
    • Windows and doors
    • HVAC
    • Wiring and electrical
    • Plant machinery
    • Back up generators
    • Redundancy systems

Prepare Occupants

  • If they need to evacuate the building, make sure they know:
    • How much time they will likely have,
    • What they should (and should not) take with them,
    • What the preferred emergency exit route is,
    • Where they should go once they have left the building,
    • Who will be directing them (fire officials, police, company-appointed individuals),
    • What plans are in place for their return
  • If they cannot safely evacuate, make sure they know the following:
    • Where all medications and first aid materials are located (should be placed in waterproof bags and kept in a low-humidity, cool location),
    • Where emergency supplies can be found.

Identify an Emergency Shelter

An emergency shelter should be designated and/or designed either in a lower level of the building or off premises (in the case of a catastrophic disaster).

  • Make sure it:
    • Is easily accessible for all building occupants,
    • Contains all supplies as recommended by FEMA and The Red Cross,
    • Has a communication system setup,
    • Serves as a place for the community and the media to gather.

Crisis Management

The good news is that business owners and property operators don’t need to navigate disaster preparedness or recovery alone. Your commercial property management team should be a key participant in the planning and – when needed – execution of your successful crisis management strategy.

Meissner Jacquét Commercial Real Estate Services, a San Diego-based commercial property management company, employs crisis and risk management techniques to ensure that our clients and their commercial real estate assets are protected. Tim Meissner states that, “Each property management team verifies that all tenants, vendors and contractors are appropriately insured in accordance with the property business plan.  In addition, Meissner Jacquét maintains appropriate levels of corporate liability insurance and employee insurance.”

When a disaster occurs, ensure you are not found unprepared to respond to basic emergencies and – in the worst case – crippling catastrophes. Your business and your property simply cannot afford it.

 

Sources:

  • Meissner Jacquét Commercial Real Estate Services
  • FEMA
  • Be Prepared California
  • SBA
  • Red Cross

 

property management commercial, commercial properties management

Go with the Flow on California’s State-Mandated Water Restrictions

California is currently in a pervasive, 4-year long drought. The historically low precipitation affecting the state and the dire predictions are now the new normal.

The state’s plumbing structure relies heavily on runoff from the Sierra’s snow, and this year that crucial snowpack is only 5% of its normal rate. This past winter was the driest winter on California record – EVER.

On April 1, California’s Governor, Jerry Brown, announced a mandatory 25% reduction in water use, going into effect July 2015. Potentially alleviating measures are in the works – from the $35 billion that passed the House to mitigate California’s situation, to the numerous desalination projects in discussion, to the entrepreneur  who is putting a plan in place to deliver 10 million gallons of Alaskan water to a buyer in California.

More locally, the San Diego County Water Authority (SDCWA) is focused on stabilizing the constancy of the region’s water supply and distributing those supplies in a cost effective and environmentally responsive manner. A statement from SDCWA’s website, “ To maximize the reliability of the region’s water supply, the Water Authority is executing a long-term strategy to diversify the region’s supply sources, make major investments in the region’s water delivery and storage system, and improve water-use efficiency.”

But the measures that may hold the most water for the commercial real estate market is the commitment by all leaders in California government and water organizations to adopt an intensive water conservation program that incorporates not just an across-the-board awareness and restrictions enforcement, but also includes rebates and incentives.

What’s Available in the Rebate/Incentives Pipeline

  • City of San Diego

Grass Replacement and Micro-Irrigation Rebate Programs for commercial landscaping were opened up to businesses a few months ago and had an overwhelming response. More than 350 residents and businesses will receive rebates to replace more than 500,000 square feet of turf. While the funds have been depleted for these programs, the City will once again start accepting applications on July 1, 2015.

Offer Details:

Turf Replacement Receive rebates for removal of grass (lawn) that is replaced with waterwise plant material (artificial turf does not qualify). Rebates available for residential and commercial customers.
Micro-irrigation Rebates for converting an overhead spray sprinkler system to low application rate micro-irrigation (i.e., drip, micro-spray, etc.). Rebates available for residential and commercial customers.

 

  • San Diego County Water Authority

The 20-Gallon Challenge offers free landscape surveys and has rebates for weather-based irrigation controllers (from $230), synthetic turf (50 cents per sq. ft.), and rotating nozzles (up to $4 each).

  • SoCal Water$mart

SoCal Water$mart offers rebates for weather-based irrigation controllers (from $80 per controller for an acre or less; $25 per irrigation station for larger sites), rotating sprinkler nozzles (from $4 per nozzle), and synthetic turf (from 30 cents per sq. ft.), high-efficiency toilets, washers, WBICs (Smart Controllers), grass replacement, rotating sprinkler nozzles, rain barrels and other devices.

  • California American Water

California American Water provides water surveys for their CII and Large Landscape customers at no cost. The organization’s website states, “The surveys are for businesses, institutional facilities, or non-residential customers with dedicated irrigation or mixed-use meters to improve water use efficiency. A certified conservation expert will find water and money saving opportunities by evaluating the property’s current water operating equipment and recommending high efficiency water and energy saving equipment where applicable.”

In addition, California American Water lists these commercial products that qualify for a rebate:

  • High Efficiency Toilets – (Toilets must be water-sense certified to qualify)
    • $50/multifamily toilet
    • $100/Commercial Toilet
  • High Efficiency Toilet Flushometer
    • $100
  • High Efficiency  Clothes Washers
    • $250
  • High Efficiency Urinal
    • $200
  • Weather-based Irrigation Controller
    • $25/station
  • Pop-up Spray Heads or Rotating Nozzles
    • $4/nozzle (Minimum of 15)
    • $13/set Large Rotary Nozzles (Minimum of 8)
  • Turf Rebates
    • $1.50/per square foot (synthetic turf does not qualify)
  • Connectionless Food Steamers
    • $485/compartment
  • Air-cooled Ice Machines
    • $1,000
  • Cooling Tower Connectivity Controllers
    • $625
  • Cooling Tower pH Controllers
    • $1750
  • Dry Vacuum Pumps
    • $125/0.5 HP; maximum of 2HP
  • Laminar Flow Restrictor
    • $10
  • In-Stem Flow Regulator
    • $1/each; minimum qty is 25 regulators
  • Soil Moisture Sensor System
    • $25/sensor
  • Plumbing Flow Control Valves
    • $5/valve; minimum of 20
  • Pool Cover
    • Manual $50
    • Mechanical $200

All of these offers require applications and/or registration – be sure to reach out to the organizations directly to get more information.

Go with the Flow

How does this affect commercial property owners and operators?

Meissner Jacquet Commercial Real Estate Services, a San Diego-based company, participates with NAIOP and BOMA, two leading commercial real estate organizations, to further their efforts in educating and spreading awareness of water reduction to clients, tenants, vendors and employees.

Jerry Jacquet, a Principal at Meissner Jacquét, says that, “the commercial real estate industry plays a key role in adopting and encouraging a water conservation culture amongst property owners and occupiers.  By following the path set by authorities and experts and taking advantage of available rebates and incentives, seemingly costly water-use reduction improvements performed proactively can positively affect the future bottom line.” Plus, it will showcase a commitment and dedication to environmental best practices.

Sources :

  • Meissner Jacquet Commercial Real Estate Services
  • Water Education Foundation
  • The San Diego Water Authority
  • City of San Diego
  • California American Water
  • Metropolitan Water District of Southern California
  • World Economic Forum
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